Introduction
Pause Wellness (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thepausestory.com (the “Site”) and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
1. Personal Identification Information
- Name
- Email Address
- Phone Number
- Postal Address
- Payment Information
2. Technical Data
- Internet Protocol (IP) Address
- Browser Type and Version
- Time Zone Setting and Location
- Browser Plug-In Types and Versions
- Operating System and Platform
3. Usage Data
- Information about how you use our website, products, and services
4. Marketing and Communications Data
- Your preferences in receiving marketing from us and your communication preferences
How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Manage Our Services: Including processing transactions, managing your account, and providing customer support.
- To Improve Our Website: By analysing the data on how our website is accessed and used.
- To Communicate with You: To send you updates, newsletters, marketing communications, and other information that may be of interest to you.
- To Comply with Legal Obligations: Including verifying your identity and complying with regulatory requirements.
Disclosure of Your Information
We may share your personal data with:
- Service Providers: Third-party companies and individuals employed to facilitate our services, provide the services on our behalf, perform service-related services, or assist us in analysing how our services are used.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Obligations: If required to do so by law or in response to valid requests by public authorities.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request copies of your personal data.
- Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: The right to request that we erase your personal data, under certain conditions.
- Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
- Object to Processing: The right to object to our processing of your personal data, under certain conditions.
- Data Portability: The right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@thepausestory.com.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: hello@thepausestory.com
- By visiting this page on our website: www.thepausestory.com/contact
This Privacy Policy is designed to comply with relevant privacy laws and regulations, including the Personal Data Protection Act (PDPA) in Singapore.