FAQ

Pause operates primarily online, allowing you to conveniently order our wellness products directly from our website.

Keep them in a cool, dry place away from direct sunlight to maintain their quality.

Our products typically have a shelf life of 2 years. Please consume immediately after opening and follow the specific storage instructions on each product label for any unused portions.

While you can shop as a guest, creating an account is free and offers benefits like faster checkouts, order tracking, and easy management of your account details.

Pause accepts various payment methods including Paynow, Visa, Amex, Mastercard, Discover, and Atome (0% interest over 3 instalments).

All prices and transactions on our site are in Singapore Dollars (SGD).

Yes, you will receive a shipping confirmation email with a tracking number. If you have an account, you can also track your order through our website.

We occasionally offer promotions through discount codes shared on our social media or via our newsletter. Subscribe and follow us to stay updated!

We offer free courier delivery in Singapore for orders over SGD100. A fee of SGD5 applies for orders under SGD100.

Orders are shipped within 2 working days and typically arrive within 5 – 7 working days.

If you need to update your shipping address, please contact us within 2 hours of placing your order.

We recommend being present to receive your package to avoid the risk of loss or theft.

Yes, we ship to several countries worldwide. Please be aware of possible customs inspections and additional fees that may apply.

Due to the consumable nature of our products, returns or exchanges are not accepted once the package has been dispatched. However, if the wrong product is delivered, contact us within 1 working day for a one-to-one exchange.

We periodically offer gifts or samples with purchases, depending on stock availability. Please note that images of these items are illustrative and may vary from the actual product received.

Pause Sleep Cocoa is manufactured in a GMP certified facility in Singapore.

Pause Sleep Cocoa contains cocoa, GABA, magnesium, barley, and dandelion root. These ingredients work synergistically to promote relaxation, support restful sleep, and reduce water retention, enhancing your night-time routine with both health benefits and a luxurious taste.

• Magnesium: Promotes calmness and supports deep, restful sleep by helping to quiet the mind and prepare the body for sleep.
• GABA: Soothes the nervous system and helps manage sensory input, ensuring a peaceful night without interruptions.

Pause Sleep Cocoa is formulated without melatonin to offer a natural approach to improving sleep that aligns with your body’s own rhythms. While melatonin is effective for regulating sleep cycles, it can sometimes cause dependency or disrupt the body’s natural hormone production when used frequently. Instead, Pause Sleep Cocoa focuses on ingredients like magnesium and GABA, which naturally encourage relaxation and support the body’s own mechanisms to facilitate restful sleep without the potential for dependency or disruption of natural hormonal balances. This makes it a gentle option, suitable for regular use, to enhance overall sleep quality.

Barley and dandelion root, rich in beta-carotene, combat cellular damage and oxidative stress, supporting your body’s natural restorative processes during sleep.

Yes, it is dairy-free and 100% plant-based, using coconut creamer instead of dairy, making it suitable for vegans and those with lactose intolerance.

Yes, it is manufactured in a halal-certified facility.

The sweetness comes from sucralose, making it suitable for diabetics. Consult your healthcare provider if you have concerns.

Each 18g serving (per sachet) contains 76.40 kcal.

Cocoa powder, coconut creamer, maltodextrin, GABA, magnesium, barley, dandelion root, sucralose.

It is suitable for individuals aged 12 and above.

Pause Sleep Cocoa does not require refrigeration and should be stored in a cool, dry place. Follow the package instructions for shelf life details.

It is best consumed 30 minutes before bedtime to maximise its effects on sleep quality.

Yes, you can take Pause Sleep Cocoa during the day if you find it beneficial for relaxation or stress reduction. The natural ingredients like magnesium and GABA are known for their calming effects on the nervous system, which can be helpful in managing daytime stress and anxiety. However, since Pause Sleep Cocoa is formulated primarily to aid sleep, it’s best used in the evening or before bedtime to maximise its benefits for restful sleep. If you choose to use it during the day, monitor how it affects your alertness and energy levels to ensure it suits your needs.

Please refer to the packaging for recommended daily intake and do not exceed the advised amount.

Yes, it is designed for regular use to support nightly relaxation and sleep.

Yes, it is safe for pregnant and nursing mothers, but it is advisable to consult with a healthcare provider before use.

Individuals with specific health conditions should consult their doctor to ensure it is appropriate for their dietary needs.

Yes, but those with health concerns should consult with a healthcare professional before starting any new dietary supplement.

Yes, but it is recommended to consult with a healthcare provider to check for any potential interactions, especially if you are taking prescription medications.

It is advisable to wait at least 30 minutes to an hour after taking medication to consume Pause Sleep Cocoa, or as directed by your healthcare provider.

Pause Sleep Cocoa is designed to support your natural sleep cycle without causing dependency. It contains natural ingredients such as magnesium and GABA, which help promote relaxation and improve sleep quality. However, it is formulated to assist rather than replace your body’s inherent ability to fall asleep. As with any supplement, it’s a good idea to use it as part of a balanced lifestyle that includes good sleep hygiene practices. If you have concerns about sleep patterns or potential dependency, it’s best to consult with a healthcare provider.

Pause Sleep Cocoa is made from natural ingredients and is generally safe for consumption. However, as with any dietary supplement, some individuals may experience mild side effects. Consult your healthcare provider if you have concerns.